Frequently
Asked Questions
When do we repay the loan?
We set up a direct debit on our side and collect the full amount on the next bulk funding date.
Do we have to post the direct debit form?
Yes. We recommend fast-tracking the original by post and emailing a copy, as post can be unreliable. The bank requires us to hold the physical copy.
If we have IRD debt, can you still help?
Yes, we can help in most circumstances.
Is a guarantor required?
Yes, the guarantors would be the business’s owners or shareholders.
How do I get the MOE payment summary?
- Log into Pourato.
- Click the Funding tab under your service provider name.
- On the right, select Overview next to Payments.
- Click the new tab icon next to your service name.
- Select Payment Summary next to Overview.
- Click the + icon next to Transaction to expand the section.
- Print to PDF and change the layout to Landscape.
How do I get the RS7 funding summary?
This can be found in Discover or Infolog. It shows the projected amount of your next bulk funding payment.
How much can we lend?
Generally, we can lend up to 60% of the next bulk funding amount. This is at the discretion of our credit team and is assessed on a case-by-case basis.
Do we need security?
Yes, we register a PPSR security against the borrower and the Guarantor.
What if we do not end up needing the loan, or want to change the date or amount?
We understand that things can change. Only take what you need to avoid unnecessary fees. We are here to work with you and provide backup support when needed, and we are happy to make changes as required.